The ‘Company’ shall mean CasaLingua, a single-member joint-stock company, with a share capital of EUR 500, registered at the Commercial and Companies Court of Marseille, under the Number 883368565, whose head office is in Marseille (13005) 1, RUE MERENTIE (FRANCE), represented by Mrs. Marion DELORME, acting as chief executive.
The general terms and conditions detailed below exclusively govern the contractual relationship between the “Student” and the “School” in the context of the training provided.
Payments are secured by the online payment platform Paypal. You can pay from your Paypal account or directly by credit card.
On request, you can also make a transfer directly to the School’s bank account.
DAYS, TIMES, AND DURATION OF COURSES
A programme will be proposed by the School according to the availability of the teachers and the Students. A confirmation email will be sent to the Students before the beginning of the course. Courses will not be held on French or Brazilian bank holidays.
The school undertakes to honour any purchase under the conditions described for each course, depending on the number of students enrolled (1 student: individual course/ 2 students: course in pairs/, between 3 and 6 students: group course).
If the course does not start within one month of purchase under the conditions chosen by the student, the course may be refunded in full.
CANCELLATION, ABSENCE, POSTPONEMENT
For group or in pair courses:
Absence on the scheduled dates will not entitle the participant to a replacement course. Consequently, missed classes will be considered as completed. A recording of the course can be sent on request.It is possible to postpone one or more classes, after approval by all participants and the teacher in charge.
For individual courses:
Absence on the scheduled dates without notice or with less than 24 hours notice will not entitle the participant to a replacement course. Consequently, missed classes will be considered as completed.
The student can postpone up to 2 lessons out of 10, with the teacher’s agreement and a notice period of more than 48 hours. After that, missed classes, even with more than 48 hours’ notice, will be considered as completed.
CHANGE OF TEACHER
In the event of a teacher’s absence or incapacity, the School will assign a replacement teacher at the disposal of the Students.
CHANGE OF COURSE
If the Student has not started its course, they can request to change it by emailing email@example.com
LOGISTICAL AND TECHNICAL RESPONSIBILITIES
The courses are held using Zoom software, and students must download it on their computer. Students are responsible for having computer equipment compatible with Zoom (broadband Internet connection, appropriate browser, sound card, headphones or speakers and microphone).
During their lessons, Students may be led to view sites or link pages not controlled by the School, in which case the School cannot be held responsible for any material or moral prejudice suffered by the Students.
RIGHT OF WITHDRAWAL
When purchasing a course, according to the terms of article L.121-20 of the French Consumer Code, you have a period of 7 (seven) clear days to exercise your right of withdrawal without having to justify your reasons or pay any penalties.
If you decide to take a course before the end of the seven clear days, you will no longer be able to exercise your right of withdrawal.
The above-mentioned period begins when you pay for the course.
Your request for withdrawal should be sent by email to firstname.lastname@example.org.
Any withdrawal made in accordance with the conditions of this article will result in a refund of all sums paid at the latest within thirty days of receipt of your email.
DISPUTE AND LIABILITY
The present contract is subject to French law.
The School shall not be held responsible for the non-performance of the contract concluded in case of force majeure as defined by the courts; in the event of fault on the part of the Student or the unforeseeable and insurmountable act of a third party to the contract.
Any disputes must be resolved amicably between the two Parties, before considering recourse to a court of law in the event of persistent disagreement.
PROTECTION OF PERSONAL DATA
By registering with The School, you undertake to provide us with sincere and true information about yourself, so that we can provide the service. The communication of false information is contrary to these General Terms & Conditions. You hereby authorise The School to collect, process and use information about you. The School is the sole owner of the information concerning you. You may at any time make a request to The School to find out what information about you is held by The School, to oppose its processing, to have it modified or deleted, by contacting the Student Service. You can request to no longer receive these e-mails at any time by clicking here or on the link provided for this purpose and inserted in the footer of each e-mail sent to you.